We are implementation change specialists in the areas of: TecDoc has assisted various sectors in all three areas for the last 18 years. TecDoc has vast experience in the three main categories in change management:
What better way to do this than follow the change management activities designed to keep them abreast whether it is to do with software implementation or simply a change in policies or change in legislation. In this ever changing environment at workplace one has to stay on top to grow and beat the competition. If you want to check this out with our clients contact us and we will put you through to our clients.Īlternatively, to check it out yourself, why not enrol in our Business Process Modelling workshop? Refer to the Quick links on the right panel for more information on this workshop. TecDoc' s varied experience, exposure to different markets, domains and global interactions allow us to think outside the square and offer services and products that empower staff. Our clients recognise that our unique thinking and innovative way of streamlining the processes gives them a competitive edge. End to end solutions tend to drag us into delivering products that enhance an organisation's productivity, and helps them to strategically position themselves in the market. It is the modelling of processes that has led us into various other avenues enabling us to provide an end to end solution. TecDoc has been involved in streamlining processes for organisations for the last 10 years. Our end to end process modelling methodology ensures each stage in the process is thoroughly analysed to cover all associated risks and defines controls in the process to minimise or eradicate risks. We will take you through the process of how we can achieve such a system for your organization.
By changing the information in the database all related deliverables will display the update in real time. The Information usability systems are unique to an organization and is customized to handle all information related deliverables including communication materials, user materials and organization website giving a competitive edge. These systems once organized as above can be recycled and save time, money and effort in the long run. Our techniques include breaking information assets, categorizing, storing in databases and cataloguing which enables us to package the deliverables as Information Usability systems.
We realized that the techniques used when developing all of our deliverables basically addressed the purpose of what would click with the audience, mostly diverse and match it with the components) of information and media that suit the purpose.
Information usability systems were the result of our persistent effort at understanding what makes our deliverables click every time all the time. We can provide various examples on how we achieved such outcomes in various markets and disciplines.
If you need more information on how TecDoc intellectualises information contact us.
Therefore, technical manuals need to intellectualise the use of technology and structure, design and present such information not only in a user friendly format but also documenting the subject matter relating to the user applying the different scenarios the user is placed in while using the technology. If the manuals are not written without intellectualising the experience of using such technology or they are trained focusing on the design/features of the technology rather than how they would understand, assimilate and execute the task using the tool it would be meaningless and de-motivating. The same can be applied to technology environments where the system is complex and staff are expected to understand, synthesise, assimilate, apply technology to accomplish their tasks. This maybe accounted to lack of clear instructions, however, if processes are not clear and designed to remove such risks or misinterpreted, it leads to poor judgement and inconsistent results. The impacts of such complexity leads to poor customer service and raises complications in decision making and risks to organisations. This is even more so when complex legislation and policies are involved. TecDoc, usually engaged managing projects, as part of information synthesis end up designing information intelligence systems to improve the decision making in complex environments.
Intellectualising experiences of staff enables build of intelligence systems where risks are analysed, controls are established, information assets are assembled to maximise productivity and error free execution of tasks.ĭecision making systems are results of such environments where information is analysed, processes are improved to minimise risks and are stream lined to simplify and quicken the day to day decision making process.